Public Awareness & Damage Prevention

Pembina Pipeline Corporation has Public Awareness and Damage Prevention Programs in place which, are dedicated to ensuring the safety of those living and working near our facilities.

"Maintaining a high level of trust with our operating communities is a top priority for Pembina.” 

- Paul Murphy, Senior Vice President & Corporate Services Officer

Call Before You Dig

To protect people and the environment, federal and provincial/state laws require anyone planning to excavate near a pipeline right-of-way (ROW) to call their local toll-free one-call number in either Canada or the United States in advance of any excavation.

Before commencing any work near the pipeline right-of-way, you can arrange to have the pipeline located free of charge by contacting the One-Call centre in your area.
Phone: 1-800-242-3447
British Columbia
Phone: 1-800-474-6886
Cellular: *6886
Phone: 1-866-828-4888
Cellular: *4888
Phone: 204-777-6590

Phone: 1-800-344-8377
Cellular: 811
North Dakota
Phone: 1-800-795-0555
Cellular: 811
Phone: 1-800-552-7001
Cellular: 811



A pipeline right-of-way (ROW) is the strip of land in which the pipeline will be located. The width of the ROW may vary depending on factors such as pipeline diameter and the slope of the land, but it will typically range from 12-30 metres for the entire length of the pipeline.

The ROW enables Pembina employees and contractors to access the pipeline for inspections, maintenance, testing and in the rare event of an  emergency.

Companies are given the rights to use this land for the construction, operation and maintenance of the pipelines, however, ownership of the land remains with the landowner. 

Planning work on or near Pembina’s Infrastructure

How to request Crossing, Proximity and Encroachment written consent:
To ensure our pipelines and facilities operate safely, written consent from Pembina must be obtained before any of the following activities occur:
  • Construction of a facility across, on, along, or under a pipeline (including the right-of-way);
  • Ground disturbance activities in the prescribed area, which extends 30 metres (100 feet) from each side of the centreline of the pipe; and
  • Operation of a vehicle or mobile equipment across a right-of-way, outside the travelled portion of a highway or public road, other than during normal farming practices.
The steps to request Crossing, Proximity and Encroachment written consent include:

1. Determine the location of your work relative to Pembina's facilities.
This information can be obtained through visiting the Call before you Dig website for the applicable Province/State.
2. Obtain and submit a formal request for an agreement.
New crossing or working in proximity requests:
Road Use Requests to use a Pembina access road:
3. Application assessment and consent.
Once your information has been assessed and potential impacts have been evaluated, Pembina will respond and may:
     - Grant consent without any conditions;
     - Grant consent that requires certain conditions to be met to assure safety; or
     - Work with you to find solutions and resolve issues or concerns regarding the consent request.
4. Work or activity.
Once consent has been granted, then you must:
     - Follow the guidance included in the written consent; 
     - Make a locate request by contacting the local One-Call Center at least three (3) business days  
       before beginning the work;
     - Arrange for a representative from Pembina (contact information will be provided in the written
       consent) to be on site to inspect at time of crossing; and
     - Keep the written consent and documentation onsite at all times.
For more information on what to do in the event of an emergency please visit Pembina’s Safety & Awareness Page.

Ground Disturbance

It is always a good practice to assess what personal protective equipment you should wear prior to beginning a work project.
  • Safety glasses;
  • Gloves;
  • Flame retardant coveralls; and
  • Steel-toed footwear.

A ground disturbance is defined as the following:
  • Any work, operation, or activity that results in a disturbance of the earth to a depth greater than 300 millimetres (12 inches);
  • Any work, operation, or activity that reduces the earth cover over any pipeline to less than the cover provided when the pipeline was installed; and
  • Construction of haul or access roads, and the movement of heavy equipment along or across a pipeline ROW, should also be treated as ground disturbances.
The only exception is agricultural cultivation less than 450 millimetres (18 inches) in depth.


For Additional Information or Questions Contact:

Pembina Pipeline Corporation’s Operating Management System Department